Who owns my data?
You do. All of the information that we collect is stored on our online
CRM software at www.zenplanner.com. That information – student records,
schedule, attendance, billing, and payment information – belongs to you.
We will make it as easy as possible for you to manage your data within
The only exception is credit card and bank account information. To be
fully compliant with the credit card industry’s security standards, we
are not permitted to export this data from our systems in any format.
Are you watching me online?
No. Our support team does monitor and create aggregate reports
regarding general system usage – such as your ability to log into the
website, server response times, and pages visited – in order to provide
the best possible service for you. We may also check in with you from
time to time to see how we can better serve you.
Will you sell my information once I join?
Absolutely not. We will not sell your information to any unrelated third
parties. We respect your privacy and will limit our communications to
the following situations. We will only send you email messages that are
necessary to keep you informed about the status of your account or to
provide you with customer service. We will never sell or lease
information from your account to unrelated third parties.
We will only allow your private information to be seen by another person
in order to comply with a warrant or subpoena from the appropriate
authorities in a legal investigation. We do not give out your private
data to other private companies or government entities under any other